Concierge Service

 

All the benefit from Reception, Reservation and Revenue packages

plus any addional service you wish us to provide!

Concierge – Priced on Application

This really is the ultimate VIP service to your guests and it means that the world really is your oyster.  Concierge offers all the benefits of our Reception, Reservation and Revenue packages plus any additional service you wish us to provide, anything from arranging executive cars to collect your guests, book tickets for the theatre or the big sporting event or even to book a Bottle of Champagne for the Room J  Whatever your guest desires, we will deliver it to them (so long as it’s legal!).

Additional Adhoc Add-ons Include:

Reservation System Set-Up

Are you still using an Old School Pen and Paper Diary?  Nothing wrong with that, everyone loves stationery, but it might be beneficial for you to look at computerising your reservations, sales and invoicing; contact us and we will put together a free system review information sheet, specific to you and your property.

Mystery Shopper

Every hotelier I know believes their customer journey and service is impeccable, and so it should be, but there may be a niggling doubt in their mind, that it could be improved; we can help you to find out where areas could be improved in your customer service and sales by calling your hotel, posing as a potential guest and giving you a report/score result of our findings.

Hotel Connect Overflow

For B&B and Boutique Hotel’s only, this service in linked to our Reservation and Revenue Package where we can also take any overflow calls when all your lines are busy, we will pick up!

Add your name and email address to the form below and we’ll be in touch with you straight away, you won’t be charged – it’s our gift to you.

View Our Other Packages:

Reception Service

Reservation & Revenue Service