We have used the services of Hotel Connect for the past 4 years here at Felbrigg Lodge Hotel in North Norfolk. The telephone answering service offered is second to none with customers often commenting on the quick response to their calls and the courtesy and friendliness of the staff answering the phone.

We find the service offered by Wendy and her team invaluable as we only have a small team here at the Hotel and it means we don’t miss calls and potential bookings and other important guests requests and messages.

It only takes one missed call to have cost us several hundred pounds so not only does the Hotel Connect team make us more efficient, it makes us money.