Reservation & Revenue Service

We can make all your reservations, booking amendments,

cancellations and increase your revenue through

up-sales of dinner options, special offers

and longer stay requests.

Reservation and Revenue is from £49 per month

In addition to the Reception package you can, for a small additional monthly fee, upgrade to allow us to make all your reservations, booking amendments, cancellations and increase your revenue through up-sales of dinner options, special offers and longer stay requests.  This package is perfect when you want that little bit more than a simple message.  You will get a small team of trained hotel reservation and receptionists answering your calls and making reservations, keeping your occupancy high and as far as your caller knows, they are talking to your receptionist, based at your hotel.

Additional Adhoc Add-ons Include:

Reservation System Set-Up

Are you still using an Old School Pen and Paper Diary?  Nothing wrong with that, everyone loves stationery, but it might be beneficial for you to look at computerising your reservations, sales and invoicing; contact us and we will put together a free system review information sheet, specific to you and your property.

Mystery Shopper

Every hotelier I know believes their customer journey and service is impeccable, and so it should be, but there may be a niggling doubt in their mind, that it could be improved; we can help you to find out where areas could be improved in your customer service and sales by calling your hotel, posing as a potential guest and giving you a report/score result of our findings.

Hotel Connect Overflow

For B&B and Boutique Hotel’s only, this service in linked to our Reservation and Revenue Package where we can also take any overflow calls when all your lines are busy, we will pick up!

Add your name and email address to the form below and we’ll be in touch with you straight away, you won’t be charged – it’s our gift to you.

View Our Other Packages:

Reception Service

Concierge Service